Effective Date: June 11, 2026
Last Updated: June 11, 2026
Carolina Georgia Sound (operating name of Lincoln Street Low Voltage Holdings, Inc.) (“CGS,” “we,” “us,” or “our”) is committed to protecting the privacy of the individuals we work with. This Privacy Policy describes how we collect, use, and protect information in connection with our website and business operations.
Information We Collect:
We may collect the following types of information: Contact and business information — name, company name, email address, phone number, and business address, provided voluntarily when you contact us, request a quote, or enter into a service agreement with CGS.
Service and operational data — information related to the products and services we provide, including location data, equipment details, and service history.
Staff and contractor information — contact and scheduling information for internal staff and field technicians for operational coordination purposes.
Website usage data — standard web analytics data such as page views, browser type, and referring URLs, collected via cookies and analytics tools to help us improve our website.
How We Use Your Information:
We use the information we collect to::
— Provide, schedule, and support the technology services you have contracted with us
— Communicate with customers and prospects about services, proposals, and account matters
— Send operational notifications to internal staff and field technicians via automated systems
— Maintain business records and comply with applicable legal obligations
— Improve our website and service delivery
SMS and Text Message Communications:
CGS uses automated SMS messaging for internal operational purposes, including sending notifications to field staff and technicians regarding job assignments, scheduling updates, and service coordination.
Opt-in: Internal staff and contractors receive SMS notifications as part of their operational role at CGS. By providing a mobile phone number to CGS for work-related purposes, you consent to receiving automated text messages related to your job responsibilities.
Opt-out: You may opt out of SMS communications at any time by replying STOP to any message you receive from CGS.
You may also contact us directly at sales@cgsvideo.com or call 1-800-277-9444 to update your communication preferences.
Message frequency: Message frequency varies based on operational needs. Standard message and data rates may apply.
CGS does not use SMS for unsolicited marketing to members of the general public.
Messaging Terms and Conditions
By providing a mobile phone number to CGS and consenting to receive SMS messages, you agree to the following:
— You are authorizing CGS to send automated text messages to the number provided for operational and service-related purposes
— You may opt out at any time by replying STOP
— CGS will not share your mobile number with third parties for their own marketing purposes
— Message and data rates may apply based on your carrier plan
— CGS is not liable for delayed or undelivered messages
For help, reply HELP to any CGS message or contact us at sales@cgsvideo.com.
How We Share Information
CGS does not sell personal information. We do not share your information with third parties except as follows:
— Service providers — vendors and technology platforms that support our operations (such as CRM, field service management, and messaging platforms), who are contractually required to protect your information
— Legal requirements — when required by law, court order, or to protect the rights and safety of CGS or others
— Business transfers — in connection with a merger, acquisition, or sale of business assets, with appropriate notice provided
Data Retention:
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable legal obligations.
Security:
CGS uses commercially reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights:
You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal requirements. To make a request, contact us at sales@cgsvideo.com or call 1-800-277-9444.
Changes to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact:
Carolina Georgia Sound (Lincoln Street Low Voltage Holdings, Inc.)
3062 Damascus Road
Augusta, GA 30909
1-800-277-9444
sales@cgsvideo.com
www.cgsvideo.com