Solink AI CCTV Analytics for QSR Operators

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Your Camera System Should Do More Than Record

This page is for QSR franchise operators and multi-unit facilities managers across Georgia and South Carolina who want their CCTV system to actively support loss prevention, operations management, and franchise compliance, not just record footage that nobody watches until something goes wrong.

What Solink Does

Solink is an AI-enhanced video analytics platform that integrates your CCTV camera system with your POS data, creating a searchable, event-linked video management system that turns passive surveillance footage into an active operations and loss prevention tool.
Instead of manually reviewing hours of footage to find a specific transaction, a customer complaint, or a potential theft event, Solink links every POS transaction to the corresponding camera footage automatically. You search by transaction type, dollar amount, time, or exception flag, and Solink takes you directly to the relevant footage.
For QSR operators running high-volume locations across multiple sites, this changes how loss prevention, operational auditing, and franchise compliance reviews work.
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What Solink Enables for QSR Operators

Loss prevention and exception reporting

Solink flags transactions that match exception patterns: voids, refunds, no-sales, discounts above threshold, and other indicators of potential theft or error. Each flag is linked directly to the corresponding camera footage so you can review the event in seconds rather than spending hours manually searching recordings.

POS event linking

Every transaction at every terminal is linked to the camera footage from that point in the restaurant at that time. If a customer disputes a charge, if a manager needs to verify a void, or if a franchise review requires documentation of a specific transaction, the footage is searchable and retrievable in seconds.

Remote multi-location monitoring

Solink gives multi-unit operators a single dashboard to view live and recorded footage across all locations from any device. You do not need to be on-site to review what is happening at a location. Alerts and exception flags are visible across the entire portfolio in one place.

Operational auditing

Beyond loss prevention, Solink can be used to audit operational compliance: drive-thru lane discipline, food safety procedures, cash handling, and customer service standards. For franchise operators with brand standards to maintain across multiple locations, this is a meaningful capability.

Health and safety documentation

Solink's event-linked footage provides documentation support for slip and fall incidents, customer disputes, and insurance claims. Footage that is searchable by time and location is significantly more useful in these situations than raw recordings that require manual review.

How CGS Integrates Solink

CGS is a Solink analytics partner. We integrate Solink into IP camera system installations for QSR operators across Georgia and South Carolina. The integration requires an IP-CCTV system, which aligns with McDonald's NRBES 2027 compliance requirements for franchisees who are already planning their camera upgrades.
The integration process involves:
IP camera system installation or verification of existing IP system compatibility
Solink platform configuration and POS integration
User training for operator and manager-level access
Ongoing support as part of CGS's camera maintenance program
For McDonald's operators completing NRBES 2027 compliance installations, adding Solink at the time of installation is the most cost-effective approach. The IP infrastructure is already going in. Adding the analytics layer at that point avoids a second mobilization later.

Why Solink Through CGS

CGS handles the full technology stack: IP camera installation, structured cabling, NVR configuration, and Solink integration. You work with one partner from installation through ongoing support, not a camera installer and a separate analytics vendor with separate service agreements and separate points of contact.
For multi-location operators, CGS can deploy Solink across multiple locations in a coordinated rollout, ensuring consistent configuration and a unified dashboard across your entire portfolio.

Frequently Asked Questions

Does Solink work with any IP camera system?

Solink integrates with a wide range of IP camera manufacturers and NVR platforms. CGS can assess your existing camera infrastructure to determine compatibility before recommending an integration path. For operators installing new systems, we specify cameras and NVR equipment that are confirmed compatible with Solink

Does Solink require a separate subscription?

Yes. Solink is a subscription-based platform. CGS handles the installation and integration. Solink's subscription covers the analytics platform, cloud storage, and software updates. Contact us to discuss what the combined cost of installation and subscription looks like for your location count.

Can Solink be added to an existing CCTV system?

It depends on whether your existing system uses IP cameras and a compatible NVR platform. Analog systems are not compatible with Solink. For McDonald's franchisees completing NRBES 2027 compliance upgrades from analog to IP-CCTV, adding Solink at the time of that installation is the most efficient approach.

How does Solink help with McDonald's franchise compliance reviews?

Solink's searchable, event-linked footage provides documentation that can support franchise compliance reviews. For operators whose Franchise Business Partner review includes operational auditing, having searchable footage linked to POS transactions is a meaningful advantage over raw recorded footage.

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