Drive Thru System Maintenance

Repair Services to Protect Your Investment

Your drive thru is your fastest lane to revenue until the tech fails. At CGS, we specialize in keeping your drive-thru running like clockwork. We’ve helped quick-service restaurants avoid costly downtime with fast, reliable drive thru system maintenance for headsets, timers, speaker posts, and more.

Whether you’re running a single location or managing dozens of units, we’ll make sure your systems stay sharp, clear, and ready to serve.

In the drive-thru world, speed matters even when it comes to repairs. That’s why CGS is built for fast turnarounds and minimal downtime.

The Real Cost of Drive Thru Downtime

If your drive thru system fails or experiences minor glitches, here’s what’s at stake:
  • Dropped Orders: A broken headset means missed communication and lost sales
  • Slower Ticket Times: Faulty timers throw off prep flow and staff coordination
  • Employee Frustration: Malfunctioning base stations lead to confusion and inefficiency
  • Poor Customer Experience: Long wait times = bad reviews and fewer return visits
  • Revenue Loss: Every minute of downtime during peak hours hits your bottom line

What We Maintain & Repair

Our priority? Less downtime. More assurance. Our maintenance plans include:

Drive Thru Headsets

Audio cutting in and out? Battery not holding a charge? We troubleshoot and repair both wired and wireless systems, including pairing issues, broken earpieces, and audio distortion.

Timer Systems

If your kitchen screen is lagging or inaccurate, it’s time for a checkup. We repair timer displays, recalibrate sensors, and ensure your timing integrates smoothly with your POS and workflow.

Base Stations & Wiring

Power issues, dead zones, or syncing failures? We handle system resets, board replacements, and wiring corrections to restore your team’s ability to communicate clearly and instantly.

Speaker Posts & Microphones

Garbled audio or no sound at all? Our techs can repair or replace speakers, mic units, and weather-damaged enclosures so your customers hear you the first time.

Preventive Maintenance Packages

Don’t wait for something to break. We offer flexible maintenance plans that include routine testing and calibration, full system inspections, and multi-location servicing (for franchisees).

Fast Service, Minimal Disruption

We work around your hours and your traffic flow to keep things running smoothly. Here's what you can expect:
  • Same-day or next-day service available in most Georgia and Carolina locations
  • We handle maintenance during off-peak hours to avoid disrupting your operations
  • Prepared technicians with replacement parts and the tools to fix it on the first visit
  • No guesswork: We troubleshoot thoroughly and communicate clearly with your team
  • Loaner gear may be available if key components are out of commission

Why QSR Owners Trust CGS

When every second at the drive-thru window counts, you need a service partner who gets it.

For over 35 years, Carolina Georgia Sound has helped restaurants stay sharp, responsive, and profitable through expert AV and drive thru system maintenance. We’re long-term partners in your day-to-day success.

When your headset cuts out mid-order or your timer system starts lagging, every second costs you. That’s why we respond fast, work discreetly during off-peak hours, and get your team back online without the back-and-forth.

Who We Serve

We work with single-location restaurants, regional franchisees, and national brands.

No matter your size or setup, CGS delivers fast, professional drive-thru support that keeps your operation on track.

Here are just a few of the clients we support >

From McDonald’s to Burger King, we’ll maintain your drive-thru tech to keep your orders flowing and the lines moving.
Drive-thru espresso bars and national chains like Starbucks and Dunkin’ count on us to keep their peak-hour traffic smooth and their headsets crisp.
Whether you’re selling snacks or full meals, we make sure your communication systems are up and running.
Yes, we service drive-thru systems outside the food industry, too. If you’ve got a speaker and a mic at the curb, we’ve got you covered.
We understand the needs of growing businesses. Our team can help standardize your drive thru system maintenance across multiple locations with one reliable point of contact.

Frequently Asked Questions

How quickly can you send a technician to our location?

In most cases, we can offer same-day or next-day service across Georgia and the Carolinas. Just give us a call and we’ll do our best to match your urgency.

Can you work on our system even if you didn't install it?

Yes. We can repair and maintain your drive thru system regardless of the original installer. Whether it’s a brand-new setup or a 10-year-old system, we can service it.

Do you work with all major drive-thru brands?

We sure do. Our team services HME, 3M, Panasonic, PAR, QuikServe, and other leading manufacturers. We also carry common parts to reduce delays.

Do you offer service contracts for franchises or multi-location businesses?

Absolutely. We offer customized maintenance agreements for franchise groups and multi-unit operators, including scheduled checkups and priority dispatch.

What if my drive-thru is only having occasional issues?

Even minor glitches can lead to major service disruptions down the road. We recommend scheduling a preventive maintenance visit to catch problems before they escalate.

Let’s Create a Plan That's Right for You

Don’t let faulty drive thrus hold up your line or drive your customers away.
Whether you need a quick repair, a full system checkup, or a long-term service partner, Carolina Georgia Sound is ready to help. We’re fast, responsive, and deeply familiar with the unique needs of drive-thru businesses like yours.

Let’s get your drive thru back on track starting today.
Schedule Free Consult
See how we support drive thru systems beyond maintenance with Digital Menu Boards.

Brands We Serve

Chat with an AV solutions expert

  • Tailored Solutions: Discuss your specific requirements with a product expert who can customize A/V and security systems to perfectly suit your business needs.
  • Expert Guidance: Receive professional advice on the latest technologies and innovations that can enhance your operational effectiveness and security.
  • Flexible Scheduling: Choose a convenient time for your consultation, with both virtual and in-person options available to accommodate your busy schedule.

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