Drive Thru System Maintenance
Repair Services to Protect Your Investment
Your drive thru is your fastest lane to revenue until the tech fails. At CGS, we specialize in keeping your drive-thru running like clockwork. We’ve helped quick-service restaurants avoid costly downtime with fast, reliable drive thru system maintenance for headsets, timers, speaker posts, and more.
Whether you’re running a single location or managing dozens of units, we’ll make sure your systems stay sharp, clear, and ready to serve.
In the drive-thru world, speed matters even when it comes to repairs. That’s why CGS is built for fast turnarounds and minimal downtime.
The Real Cost of Drive Thru Downtime
If your drive thru system fails or experiences minor glitches, here’s what’s at stake:
- Dropped Orders: A broken headset means missed communication and lost sales
- Slower Ticket Times: Faulty timers throw off prep flow and staff coordination
- Employee Frustration: Malfunctioning base stations lead to confusion and inefficiency
- Poor Customer Experience: Long wait times = bad reviews and fewer return visits
- Revenue Loss: Every minute of downtime during peak hours hits your bottom line
What We Maintain & Repair
Our priority? Less downtime. More assurance. Our maintenance plans include:
Drive Thru Headsets
Audio cutting in and out? Battery not holding a charge? We troubleshoot and repair both wired and wireless systems, including pairing issues, broken earpieces, and audio distortion.
Timer Systems
If your kitchen screen is lagging or inaccurate, it’s time for a checkup. We repair timer displays, recalibrate sensors, and ensure your timing integrates smoothly with your POS and workflow.
Base Stations & Wiring
Power issues, dead zones, or syncing failures? We handle system resets, board replacements, and wiring corrections to restore your team’s ability to communicate clearly and instantly.
Speaker Posts & Microphones
Garbled audio or no sound at all? Our techs can repair or replace speakers, mic units, and weather-damaged enclosures so your customers hear you the first time.
Preventive Maintenance Packages
Don’t wait for something to break. We offer flexible maintenance plans that include routine testing and calibration, full system inspections, and multi-location servicing (for franchisees).
Fast Service, Minimal Disruption
We work around your hours and your traffic flow to keep things running smoothly. Here's what you can expect:
Same-day or next-day service available in most Georgia and Carolina locations
We handle maintenance during off-peak hours to avoid disrupting your operations
Prepared technicians with replacement parts and the tools to fix it on the first visit
No guesswork: We troubleshoot thoroughly and communicate clearly with your team
Loaner gear may be available if key components are out of commission
Why QSR Owners Trust CGS
When every second at the drive-thru window counts, you need a service partner who gets it.
For over 35 years, Carolina Georgia Sound has helped restaurants stay sharp, responsive, and profitable through expert AV and drive thru system maintenance. We’re long-term partners in your day-to-day success.
When your headset cuts out mid-order or your timer system starts lagging, every second costs you. That’s why we respond fast, work discreetly during off-peak hours, and get your team back online without the back-and-forth.
Who We Serve
We work with single-location restaurants, regional franchisees, and national brands.
No matter your size or setup, CGS delivers fast, professional drive-thru support that keeps your operation on track.
Here are just a few of the clients we support >
Quick-Service Restaurants (QSRs)
From McDonald’s to Burger King, we’ll maintain your drive-thru tech to keep your orders flowing and the lines moving.
Coffee Shops & Cafés
Drive-thru espresso bars and national chains like Starbucks and Dunkin’ count on us to keep their peak-hour traffic smooth and their headsets crisp.
Convenience Stores with Drive Thrus
Whether you’re selling snacks or full meals, we make sure your communication systems are up and running.
Pharmacies & Banks
Yes, we service drive-thru systems outside the food industry, too. If you’ve got a speaker and a mic at the curb, we’ve got you covered.
Multi-Unit Operators & Franchise Groups
We understand the needs of growing businesses. Our team can help standardize your drive thru system maintenance across multiple locations with one reliable point of contact.
Frequently Asked Questions
In most cases, we can offer same-day or next-day service across Georgia and the Carolinas. Just give us a call and we’ll do our best to match your urgency.
Yes. We can repair and maintain your drive thru system regardless of the original installer. Whether it’s a brand-new setup or a 10-year-old system, we can service it.
We sure do. Our team services HME, 3M, Panasonic, PAR, QuikServe, and other leading manufacturers. We also carry common parts to reduce delays.
Absolutely. We offer customized maintenance agreements for franchise groups and multi-unit operators, including scheduled checkups and priority dispatch.
Even minor glitches can lead to major service disruptions down the road. We recommend scheduling a preventive maintenance visit to catch problems before they escalate.
Let’s Create a Plan That's Right for You
Don’t let faulty drive thrus hold up your line or drive your customers away.
Whether you need a quick repair, a full system checkup, or a long-term service partner, Carolina Georgia Sound is ready to help. We’re fast, responsive, and deeply familiar with the unique needs of drive-thru businesses like yours.
Let’s get your drive thru back on track starting today.
See how we support drive thru systems beyond maintenance.
Brands We Serve
